Marine Technical Services

I just wanted to let you know what a great job Steve did.  Nice guy – and he didn’t mind me watching.  We’re both HAM radio operators – we had a lot in common.  Just a pleasant overall experience and a very neat installation. I appreciate everything.

11/12/2024

Peter K.

Outstanding customer service!

Will recommend MTS to all my friends!

Professional in every way.

Very happy customer.

5 stars!!!!!

6/26/2024

Dean J.

Thank you for the careful work!

11/7/2024

Bob S.

Surveyor comments:

Batteries are divided into four (4) banks:  Engine Starting, Genset Starting, Windlass/Thrusters, and House.  Starting and thruster batteries are AGM and in serviceable condition.  The House bank is new consisting of three (3) Victron Smart Lithium 330Ah batteries in parallel.  The system is professionally installed in the lazerette and meets or exceeds ABYC E-11 (AC and DC Electrical Systems) and E-13 (Lithium Batteries).  Indeed, it is one of the best installations I have ever surveyed.

10/28/2024

Scott B.

Ryan put together a great set up and Tom did a fabulous job installing everything. Prices were very fair and their quality of work is excellent. I would definitely recommend them for any of your marine electric work.

12/7/2024

James A.

All is good! Thanks for a great job. Please use me as a reference.

10/21/2024

Stephen R.

Had MTS perform a lithium bank and alternator upgrade on my Catalina 545. We are now able to run the A/C unit in our cabin all night long with no gen set. We go to bed with 100% charge and wake up with 70%. Charging is easy the next morning with solar generator and engine.

7/20/2024

Mike and Ann R.

Spent night on boat with wife for the first time this year.  She loved the cockpit lights!  They are fantastic.  Just thought I’d send a note of thanks!

6/9/2024

Chris H.

Just had an opportunity to go down to the boat today. Everything looks great and is working like a charm. Can’t say thank you enough for your perseverance in getting this ready for the season. I am very grateful.  Super job.

5/7/2024

Gerry P.

Just want to thank the MTS team again, especially Steve and Ryan, who were great to work with!

4/19/2024

Marc M.

Per customer, he went to his boat and said it looks great.  Wanted to thank Ryan and Conor.  He said Conor did great work.

4/17/2024

Chris H.

I found Adam to be extremely helpful, approachable, very professional and an expert with electrical systems.  I also want to say that the level of professionalism and expertise of MTS is not something I have found anywhere else.

3/27/2024

Wade S.

You all always look at things with such thought, depth and insight. This is what I find so impressive with MTS. Thank you for being the great resource that you are. It’s hard to find that these days.

3/1/2024

Paul W.

Per customer, he wanted to tell us that the install has been lifestyle changing for them. They are on the hook almost all of the time and go to different anchorages once per week or so without ever having to run the engines to bring the batteries back up. He said they are able to use the water maker and even the water heater at times to take a hot shower since it has been cooler in the Bahamas this year. He also said that they are the “Envy of the Anchorage” as anyone they talk to about how their system works and what they are able to do with it are just blown away as to their capabilities without having to run the genset or visit marinas to recharge. They are extremely happy with the system!

2/27/2024

Mick B.

Thanks Ryan – as professional and perfect as professional and perfect can be! We had some special requests on this job and Adam nailed it.  Thanks for taking such good care of our sailboat for us.

1/23/2024

Patrick and Zina M.

I wanted to send a quick note to let you know how much we appreciate the work Tom did on our boat. The new lithium batteries and inverter have made everything function better. We have been travelling down south for the past two weeks and the system is working very well. Making life much more comfortable on the boat. Tom did an excellent job!

12/6/2023

Dale C.

Customer stated that we could not have found two better people to represent MTS. If we ever need a reference he would be happy to provide us with one as he was just completely pleased with Adam and Conor and the way that they presented themselves and took care of the boat during the course of removing and installing the batteries on his Fleming yacht. He could not say enough good things about them and how lucky we are to have them working for our company. Said we really “Knocked it out of the park on this one”.

12/6/2023

Robin D.

Just pondering today all the amazing stuff you have done for our sailboat.  You’ve made our lives so much better working and living on the boat.  Thank you. See you all again in June.

12/1/2023

Steve A.

We just wanted to share our thanks with you all. We believe and you all have constantly proved that HHN Vendors are the best on the East Coast (if not the whole world).  We look forward to returning next June for another round of maintenance and upgrades, keeping our boat in peak form.  Thank you again for all your hard work and EXCELLENT attitude.

11/22/2023

Your pals, Steve and Karen A.

I cannot appreciate how you had to shuffle things to get me back under way, but I suspect it was a significant challenge and took a lot of your time. I am impressed.

9/8/2023

Peter K.

Holy bad OEM decisions Batman!  THANK YOU GUYS, and Adam specifically for tracking that down. Whoa. I will be sharing those photos with the 3 other MH40 owners I know in the local area. GREATLY appreciate you figuring out the problem and averting/correcting what might have resulted in a fire.

6/30/2023

Tom F.

Holy bad OEM decisions Batman! THANK YOU GUYS, and Adam specifically for tracking that down. Whoa. I will be sharing those photos with the 3 other MH40 owners I know in the local area. GREATLY appreciate you figuring out the problem and averting/correcting what might have resulted in a fire.

6/30/2023

Tom F.

Thank you for once again taking care of me so quickly. Cannot say enough good stuff about your company, and have recommended you to everyone that needs work done.

9/7/2023

John W.

DUDE, You and your team ROCK, Thanks again for all your help. I’ve been spreading the word about your company to ALL my boating friends.

8/30/2023

Bryan K.

Ryan, Thanks to you and Adam for helping me with my boat issues. The time Adam spent with educating me about the electrical system on the boat was very valuable and gives me a lot more confidence in how to operate the boat.

8/24/2023

Wade S.

They are first rate and stand behind their service, plus they are a Victron Dealer with units in stock. Also, they service and install a wide range of marine electrical products. This is an unqualified recommendation based upon multiple experiences. Give them a shout with your questions/problems.

8/14/2023

Larry L.

I just want to thank you for another excellent job. The battery system is simply amazing. I don’t have to think about it. I just watch the depth of discharge. It is so far from the fretting and concern I used to have about the batteries and everything they control and enable, especially the engine.

I simply cannot thank you enough. I’m sure you don’t need any endorsements, but I would be happy to provide one.

I have very high expectations of you because you have set a high standard for yourselves that I have come to really appreciate. In general you exceed my expectations, but this time you have really done it. I am gobsmacked.

While I’m at it, I would also like to note how much value I attach to how well you stand behind your work and the products you install.

You just did it so well!

8/9/2023

Peter K.

I have been an MTS customer for almost 15 years. I have a 1979 Mariner 28 Sailboat that is a constant state of refurbishment.

Every single Electric/Electronic modernization effort has been performed by MTS. I simply don’t trust it to any one else. From Ryan the Owner, Chris the Sales Manager, Ryan the Service Manager and Ryan the technician (Not sure how Chris got hired since his name isn’t Ryan!). All are top professionals who have been patient and willing with an old boat and its owner. I have learned a lot from these guys.

Recently I met Andy who is a Landing School graduate and a MTS technician. The Landing School is one of the best maritime schools located in Maine. Andy is a true maritime professional.

MTS work that was done over a decade ago looks like it was installed yesterday. Anybody on the east coast should consider these guys for marine boat work.

7/25/2023

Andy O.

Ryan and the MTS Crew….Thank you!

7/18/2023

Gary L.

Ryan, Thank you for all of the effort and time that you, Conor, and Andy put into the sailboat. Yes, I know you were paid, but it was outstanding work. We will come visit, soon. The dog said he wants to eat your new door stop at first opportunity.

7/15/2023

Chris W.

This is just a short note to say thank you for coming to RWAV on Saturday afternoon to sort out and fix our new Inverter/Charger. Thank so much for your prompt response to our call, and the spot on training session on the I/C operation. MTS provides great service, and we certainly experienced it.

7/17/2023

Larry L.

Technician is very good – knows his stuff.

7/11/2023

David T.

System works like new! Many thanks for your diligence in finding a solution!

7/8/2023

David R.

Adam, Thank you SO much for this work. We will literally sleep better due to your efforts. Well done. Please enjoy the holiday weekend, and thank you so much for completing in time for me to take the boat out for the next week!

6/30/2023

Tom F.

Thanks Chris. MTS and Professor Young did a great job on the windless install. Much appreciated. I really do think this is my last big project. Steve says there are too many electrons buzzing through her 36 feet. Sounds as unlikely as “too much fun”, a theory that never happens in real life.

6/21/2023

Warren D.

Thank you for doing such a fine job today. We are very pleased with the work you did. Repositioning the Furuno compass sensor was a great idea and we are pleased with the result.
If we need any electrical work done we will surely stop by here on our way back south this coming Fall.

6/7/2023

John F.

You guys are so freaking awesome.

6/7/2023

Steve A.

We can’t thank you and the MTS team enough for your excellent service. This old boat has more secret problems than you could imagine. Every time I fix one thing, I discover five more problems. Tom was great to work with, and Andy’s phone support was nothing short of amazing. We’re on our way today, thanks to MTS. We hope you continue to have a safe, productive, and profitable season.

6/3/2023

Dave N.

Thank you for the quick work and all worked flawlessly!

5/30/2023

Jude B.

Once again I appreciate you going the extra mile and the great customer service. ….made life much happier. Just another reason I tell people about the great work you do and always try to be fair to your clients.

5/26/2023

Bob N.

Just a quick word of thanks for your help today! Really appreciate the quick response! As always great service from our MTS friends!

5/22/2023

Jeff W.

You guys are superb.

5/3/2023

Jason S.

Awesome news that the engines are working again.

I appreciate your write-down of the 2.75 hours. Obviously I didn’t know what it would take to diagnose and resolve this problem. One of the things I like about working with MTS is that you are honest and fair in all of our dealings. But as it turns out…I keep finding reasons to give you more business .

Also, thanks for providing the perfect level of detail in your email and on the invoice.

4/28/2023

Jeff. W.

Thank you for the quick turn around on this repair. I was going to pull it apart when I was out to Herrington next time but you guys beat me to it. I was expecting to have to replace the control. Thanks, you guys are awesome!

4/27/2023

Steve S.

Thank you so much for the prompt service in replacing my batteries! I’ll be at the boat tomorrow and will see your handiwork.
As usual, MTS is professional and efficient. I wish I could use you for all my maintenance needs!

4/15/2023

Paula G.

I continue to be so impressed with the contractors at Herrington North. In particular, ….. Marine Technical Services….. have had excellent communication, accurate estimates and timely completion of the work. Very nice.

4/5/2023

Stafford S.

Looks great. Thanks for taking care of this for us. My experience with Herrington Harbour and the private contractors has been the best!

3/27/2023

Sherwood W.

I have been boating for over 50 years and I’ve owned cruising boats on the Chesapeake Bay for 27 years. MTS may be the best marine contractor I’ve ever worked with. The team was knowledgeable and the work quality was excellent. Equally important, they were responsive over phone and email, and they clearly cared about delivering great service and helping me understand the technology I was buying.

I spoke with many contractors and found MTS to be price competitive, though I’ve heard others say they’re a bit expensive. They have a good rep and as a result are often busy. I recommend you wait until MTS is available rather than search for a second tier option.

4/11/2023

Ned C.

I just wanted to say how very much I appreciate your energy, intelligence, and capability, not to mention putting up with my old boat and this old guy. I hope you feel at least half as good about it as I do.

12/20/2022

Peter K.

I just wanted to follow up and say thank you for the great customer service your team provided. I really appreciate your quick turnaround on my battery charger installation. I was able to get the engines up and running and winterized this past weekend. Adam did an excellent job and Ryan was great with coordinating all communications, so that everyone was on the same page on what parts were needed and how the installation would be approached. You guys really know how to manage the customer experience. I hope you all have a great holiday season!

12/20/2022

Greg H.

Ryan, thanks for all of your (and Andy’s) help. I was/am very happy with the process (i.e. considerate thought) that went into narrowing down the problem without doing things that were unnecessary…it did turn out that we needed to replace much of the system, but because of the planning, testing, communication and pictures all along the way, I feel that what was done is exactly what needed to be done. Andy’s work is first rate as I looked at the valves and the new connections on the pump and power steering units. I also enjoyed the time with Andy on the sea trial…learned things I didn’t know about my Garmin system… 🙂

The great news is that I am ready to go for spring fishing…other than removing the shrink wrap and putting the boat back into the water.

Thanks again and please feel free to have any future clients contact me looking for positive referrals…

12/18/2022

Greg F.

You guys are incredibly responsive and I wanted to tell you that I really appreciate it.
Again: great job and fantastic responsiveness.

11/22/2022

Antoine de C.

We cannot stress enough how pleased we were with the work that Andy did on our boat. He was thorough, explained everything, worked efficiently but also chatted a bit. It was a perfect experience. And we were seriously impressed by his expertise. He knows his stuff!!

Everything is now working great with our Raymarine. We had a small hiccup with the system still cycling after we left HHS but one quick email to Andy and he gave us some areas to check out to fix the issue. Perfect!

11/4/2022

Mike A.

The drive is fantastic and we are really happy with the results. It is so much quieter and works very well with the NAC-3. Thanks for all your help!!!!

9/28/2022

Mark L.

I checked it out over the weekend and just 1 word to Say, WOW!!!
What a great job!!!
Again thanks for the quick turn around and Beautiful work.

9/26/2022

Ron E.

In a world in which you leave your boat for the winter with hopes that contractors will come through, on time, as promised and on budget, Ryan and his team stand out. Never once did I lack confidence that the work would be performed on time and in a professional manner. Where other contractors often disappoint, MTS was superb in performance, and as an aside, the two solar panels they installed, among a number of other odds and ends, have been game changers. We cruise full-time in New England in the summers, and only once all summer have we had to turn to the generator to top up batteries. Many thanks to Ryan and his team.

8/28/2022

Philip C.

Having been a boat owner for nearly ten years, I’ve hired MTS for numerous projects. From day one, they’ve consistently exceeded my expectations, no matter how big or small the job. Their expertise shows not just in the outcomes that they achieve, but also in their ability and willingness to explain issues and solutions in plain terms that I can understand. They also consistently focus on their customer’s best interests. On the most recent job that MTS did for me yesterday, MTS fixed a system that I was expecting to have to replace. This saved me considerable money as well as the disruption that would have come with a more significant project. With their consistently excellent results and thoughtful, customer-centric approach to service, MTS stands in the top tier of service providers I’ve worked with over the years.

8/28/2022

P.J. W.

Ryan and Andy,
Thanks for all you did on my boat. I feel much more confident about the electrical system.

8/11/2022

Scott G.

Thanks guys much appreciated. MTS never disappoints!

6/24/2022

Chris T.

Exceptional experience with MTS!

5/23/2022

David S.